Organization: CottonWeb Limited

WE ARE HIRING Sr. Officer IT Help Desk

• Monitor and manage IT support tickets using the ticketing system.
• Provide first-level technical support for hardware, software, and network issues.
• Assist users with password resets, account access, and basic troubleshooting.
• Escalate complex issues to the appropriate IT teams.
• Maintain records of issues and solutions for future reference.
• Install, configure, and update software and hardware as needed.
• Ensure timely resolution of IT support requests to minimize downtime.
• Basic knowledge of Windows, networking, and troubleshooting.

📩 TO APPLY: HR@COTTONWEBLIMITED.NET