Regional Sales Head – SAP CX, Middle East and Africa (North & South)

What we do at SAP

SAP is a well-known enterprise software supplier, and if you’re in enterprise sales and you haven’t seen them… Where have you been? SAP is headquartered in Dubai and that is the operational hub for the MENA region. Some of their products include S/4HANA, BTP, and SuccessFactors. No company is too big or too small for … shiny new thing!

It’s not just about selling software, though. They’re all-in on this sustainability kick, helping companies get their ESG act together, pushing green IT, and making sure everyone’s upskilled for a digital future that’s moving at light speed. And, honestly, the work culture? Think big on diversity, integrity, and letting people actually grow instead of just grinding away.

Here’s the Gig

SAP wants someone with real teeth to take over as Regional Sales Head for Customer Experience (CX) across the Middle East & Africa—yep, both North and South. This is C-suite territory. You’re not just moving numbers; you’re setting the game plan, building strategic alliances, and making sure the team is top-tier and, crucially, not a dull monoculture.

You’ll report straight to the global CX bigwigs, but you’ll have plenty of room to put your own stamp on the regional playbook.

What You’ll Actually Do

Sales Boss Moves
You’ll run the show for all things CX sales across MEA North & South. That means cooking up a go-to-market plan that makes sense for the region (because, let’s face it, what works in Dubai isn’t always gonna fly in Lagos or Casablanca).
The real goal: boost cloud subscriptions, grow the customer list, and crank up partner-driven revenue.

 Keep It Local

Global templates are nice, but you’ll be tweaking stuff to fit local laws, tech quirks, and market vibes.
And you’ll need to make sure SAP’s CX products don’t just tick boxes—they’ve gotta actually work for industries like public sector, retail, telco, and energy.

Schmooze & Expand

You’ll play exec sponsor for big-league accounts, both in super-developed markets and places where SAP’s just getting a foothold.
Plus, you’ll bulk up the regional partner network, especially in the markets people usually forget about.

 Build the Dream Team

It’s all about assembling and keeping a killer, diverse sales squad. Think mentorship, growth paths, and not just hiring a bunch of clones.

 Get Results—No Nonsense

You’ll need to keep the sales pipeline healthy, forecasts sharp (no sandbagging), and make sure everyone’s following the rules without choking on bureaucracy.

What You Need to Bring

Must-Have Skills
– You’ve actually pulled off complex regional sales growth before—not just talked about it on LinkedIn.
– You get how business works in the Middle East and Africa—like, really get it.
– You can herd cats (read: align cross-functional teams and keep everyone on the same page).
– Leadership isn’t just a buzzword to you; you’ve led diverse, high-performing teams across borders.
– You’re obsessed with making customers happy and solving their real problems (not just selling whatever’s on the price list).
– You actually know your way around CX solutions—CRM, customer data, marketing tech, the whole shebang.

Qualifications

– Bachelor’s degree. Extra points for an MBA, but it’s not a dealbreaker.
– At least 15 years in enterprise software or tech services, and minimum 5 years leading a region or similar big remit.
– You’ve scaled sales teams in the cloud/hybrid world, especially where the market’s just starting to heat up.
– Direct sales, channel sales—you’ve done both, and you know when to use which.
– You’ve thrived in multicultural, multinational settings. (If you only know how to do business in one country, this probably isn’t the gig for you.)

If you’ve got the chops and you’re ready to shape the future of SAP CX in some of the world’s most interesting markets, you know where to find them.