Reservation Associate Jobs In Dubai

Okay, let’s skip to the good stuff. Here’s what Accor is; they’re not just a hotel group. They want you to come as your real self (about time) and to actually care that you grow, learn, and don’t zone out while working. Eventually, your possibilities are limitless; they’re not just words. You get to write your own story with Accor, not simply punch in & punch out. Okay, if you want to hear that talk-like you’re at a convention, visit the careers page; however, you’re really here for everything else.

What You’ll Actually Do

Reservations Stuff

– You’ll be juggling calls and emails, dealing with everyone from guests to your own coworkers, maybe even that one guy from accounting who always forgets to put his phone on mute.
– When your team needs backup, you’re the go-to. Helping out is basically in your job DNA.
– Got a customer who’s got a problem? You fix it. Fast. No one likes waiting on hold.
– You’ll make sure everyone on your team knows their safety stuff—because, you know, safety’s kind of a big deal.
– Keep an eye on resources and show others how not to waste them. (No, you can’t print 100 pages of cat memes on the company dime.)
– Keep the bookings database squeaky clean and up to date. Double-check those names and dates, or risk a wedding party showing up for a business conference.
– Every reservation request needs a prompt, polite reply—no ghosting allowed.
– Turn those inquiries into actual bookings. More rooms filled = more high-fives.
– You’re on top of paperwork and emails, every day. Boring but essential.
– Oh, and whatever else the Front Office Manager throws your way. Flexibility is your secret weapon.
– Keep your workspace and the backrooms looking sharp. No one wants to step over your lunch leftovers.
– Follow safety rules like your mom’s watching.

The Other Bits

– Show up on time. Clean uniform. Look fresh.
– Basic hygiene isn’t optional. Seriously.
– If the boss gives you another random duty, just roll with it.

What You Bring to the Table

– Diploma in Tourism or Hospitality Management? Nice. That’s what they want.
– Been around the block? Two years doing something similar? Even better.
– English skills—writing, reading, talking. If you speak anything else, that’s a bonus.
– MS Office—Excel, Word, PowerPoint. Not rocket science, but you should know your way around.
– Worked with Opera (the hotel system, not the singing)? Big plus.
– People person, problem solver, and can keep it cool when things get weird.