Technical Support Leadership

The Senior IT Support expert will be the main person to handle very difficult technical problems related to hardware, software, and network environments. By doing so, he or she will guarantee business continuity and provide fast solutions that are in line with a corporate setting characterized by high speed. This particular position will demand one to be sure of one’s abilities in troubleshooting as well as to be able to keep the system from crashing when there is a critical incident while still providing great service quality.

End-User Support Excellence

The selected candidate will be responsible for direct support to the employees in terms of IT issues, with the guiding of the employees through the technical difficulties and guaranteeing that their digital tools work without any problems. The position requires a person who can explain the technical solutions in a clear way, establish trust with the staff and improve the user experience overall in the different departments.

Infrastructure and Systems Management

ou will oversee the maintenance and optimization of servers, network devices, corporate laptops, security tools, communication systems, and cloud-based solutions. Your hands-on expertise will support smooth operations across high-performance environments while ensuring systems are properly monitored, updated, and aligned with the company’s IT strategy.

Cybersecurity and Data Protection

You will contribute to strengthening the organization’s digital security posture by implementing best-practice cybersecurity protocols, assisting in threat monitoring, and ensuring compliance with internal policies. Your responsibilities include safeguarding sensitive business information, identifying potential vulnerabilities, and coordinating response measures when risks arise.

IT Asset and Vendor Coordination

This role involves managing IT inventory, tracking devices, coordinating repairs, and working closely with vendors to secure reliable service delivery. Your structured workflow will ensure all devices, accessories, and technical resources are properly documented and maintained while optimizing costs and service performance.

Advanced Troubleshooting and Process Improvement

You will actively analyze recurring IT issues, develop solutions that prevent downtime, and improve internal IT processes. Your ability to identify root causes and propose proactive enhancements will help the organization maintain a stable, efficient, and secure technology environment that supports long-term business growth.

How to Apply

Interested UAE Nationals should submit their updated CV to judy@emiratalent.com, ensuring the job title is clearly mentioned in the email subject line. Applicants are encouraged to include details of previous technical achievements, system upgrades handled, and certifications that highlight their IT expertise for priority review.

About Us

EmiraTalent is one of the UAE’s trusted recruitment partners dedicated to placing Emirati professionals in top-tier private sector organizations. We collaborate only with reputable companies committed to supporting local talent, career development, and long-term workforce growth. Our mission is to connect skilled Emirati candidates with exceptional roles that contribute to the nation’s vision and empower sustainable professional success.